Frequently Asked Questions
Everything you need to know about your Arkel sports gear and orders.
What is the standard shipping time for Arkel orders?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange a product?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to receive a prepaid return label and start your exchange or refund process.
Are Arkel products covered by a warranty?
Yes, all Arkel performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear or damage from misuse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Arkel sports apparel?
To maintain the quality of your gear, we recommend machine washing in cold water with similar colors and air drying. Avoid using bleach or fabric softeners as they can damage technical fabrics.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.